How do I register my product?

To register your products as hair straightener, straightening brush and hair dryers and be eligible for a warranty replacement click here.

How do I exchange my defective product?

To exchange any product damaged beyond your control you must first register your product by clicking here and then follow the exchange option process here.

Can I get a refund?

In most cases no. All sales are final. 


If having trouble ordering a product please email us at csr@elsalescorp.com

International Orders

All shipments outside of continental United States will have taxes & duties added to shipping. This includes Alaska, Hawaii, and Puerto Rico. 

Payment, Pricing & Promotions

All Sales are Final. You may request a cancellation from your RoyaleUSA account prior to product ships. (Once an order is shipped, the sale is final) You may also email our Corp. Office for any questions or concerns at csr@elsalescorp.com

Viewing Orders

To view orders, use your RoyaleUSA Shopify Account for orders progress.

Updating Account Information

Use your RoyaleUSA Shopify Account for updates or email our Customer Service directly for assistance. csr@elsalescorp.com