Shipping Policy

Shipping Policy:

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy: Shipment processing time- All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Shipping charges for your order will be calculated and displayed at checkout.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Method
Estimated delivery time Shipment cost
 Free Shipping 3-8 business days Free

 

International Shipping Policy: Shipments outside of the USA are subject to a different delivery schedule and can take up to 30 days for delivery depending on the country, customs, tariffs, shipping service delays, hand offs, etc.

All shipments outside of continental United States will have taxes & duties added to shipping. This includes Alaska, Hawaii, and Puerto Rico. All shipping outside of the continental United States is a flat rate of $50.

Shipment Method
Estimated delivery time Shipment cost
USPS or FedEx (Dependent on County) Up to 30 business days $50.00

 

ADDITIONAL KEY SHIPPING INFORMATION: Delivery delays can occasionally occur. Delays because of COVID-19, holidays, unforeseen weather, tools, machine or vehicle malfunctions, acts of god, etc. are the sole responsibility of the shipping service. All claims by the customer are to be brought to their attention.

Please click here to submit a claim via FEDEX.

Please click here to submit a claim for USPS.

Shipment to P.O. boxes or APO/FPO addresses: Royale USA ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you do not receive a confirmation, please contact our customer service department.

Customs, Duties and Taxes: Royale USA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).